FAQ

Frequently Asked Questions


Which module do I need to manage my shipping fees?

The Advanced Shipping module works with a free base on which are plugged additional add-ons.

Start by installing the free module Advanced Shipping for Magento 1 or Advanced Shipping for Magento 2.

✔   I want all additional functionalities

Advanced Shipping Pro for Magento 2 includes all the plugins for Advanced Shipping.

✔   I use a third party module to manage my shipping fees (for example, a delivery module in pickup point)

If you want to change the price or availability of shipping methods generated by a third party module, certainly you will be interested in Universal Setting Add-on for Magento 1 or Universal Setting Add-on for Magento 2.

✔   I do not know much about the configuration syntax

Certainly you will be interested in Functions Add-on for Magento 2.

✔   I want to offer delivery by several carriers

Certainly you will be interested in Unlimited Carriers Add-on for Magento 1 or Unlimited Carriers Add-on for Magento 2.

✔   I don't need any of these functionalities

Just install Advanced Shipping, it's free.


Which domain name should I fill when ordering a module?

You must enter the domain name on which the module will be used in production.


How to download the module I purchased?

The modules you purchase are available in your customer account on Owebia Store (My Firstname Lastname > My Account > My Downloadable Products).


How to install the module I purchased?

Each module you purchase comes with a README.md file at the root of the module's .tar.gz archive.

This README.md file contains all the installation instructions.


Can I install the module I purchased with composer?

Our modules for Magento 2 are installed using composer.

Example of installing a module:

composer config repositories.owebia composer https://repo.owebia.com/

# Use your login details available in your customer account on Owebia Store
composer require owebia/magento2-module-adv-ship-functions-addon:^1.2.2

php bin/magento cache:clean
php bin/magento module:enable Owebia_AdvancedSettingCore Owebia_AdvancedShipping Owebia_License Owebia_AdvShipFunctionsAddon
php bin/magento setup:upgrade

# Execute setup:di:compile only if the store is in production mode
php bin/magento setup:di:compile

Are the module updates free?

Yes, you can download the latest version of the module you purchased from your customer account on Owebia Store or by using the command composer update.


How do paid module licenses work?

Our paid modules come with a license key to unlock the module.

We are migrating all our paid modules to a more flexible licensing system that gives you more autonomy.

Old licensing system (Magento 1 modules and old license keys for Magento 2 modules)

The old licensing system produced such a license key:

02MeHjltcX7b+B6cwkRYbt/oHOigLqDXdobouxYxxENCDhf6Gn2Y4PnUUEyNoo3d
YVh0/YBEcu2236G43V7AWx1n0bOSEtqE6f9cMS5t/62ZtJiTQPZOgGn8PxVQsebZ
I924uacug4RCp4tY9yEOgbffWxAsTM+F13BFn9eyB6PhcAd1SAEyHN2OiKVsjBoG
sRsyATmFVhGwWrnpU4SSeZhPv2oBIJTN60noWPuvqjUF2DrzQqvCWm829WfANUQE
78Zr0KUi7bbLxm3dGsQjcY7omtK1g6Sxh5eYv33ZUmiJD+VWBFxmAWN6WGWRdc7/
XM0HME6ZYpisTLNL0KQ/X1q2AKXS6MDYVWXqxD3WTUOJgW8TffmpBjWb4SESrI10
au9YJAeVkvSFV8d5rO5eHyBI8QQcSKn9Q0eWZ1ThX8Qn8/bfjCE0KpSvJggfwdgg
njaUNRpz+AP9QpP+AA8RjrZEeSWWOznPv3R4zvBBioaZDN3fVYrRjFuprgaXu3g+
N8JMBKpIrEz0vxr6JbSovsUcVOCwTRSMFuF6SwagmLK6Nk0P3zvR0PZws6DzyMTW
7BtowI4KdsHkKEIifWe4lzN1BiorRiD8oJNg1xIkymp+MtXVUOBjJmB2pQ/wupNa
iRihlxEQFMWsYhZvsmyx1xt+GL0mCFxQx1ZCeDdODuM=

This license key contains information related to the license (owner, site of use, etc.).

Disadvantage: any modification (adding a dev, test or preprod domain) requires generating a new license key, the old key remaining valid.

New licensing system

The new licensing system produces keys like:

XXXX-XXXX-XXXX-XXXX

The module queries our database to check the validity of the license key.

Advantage: it is possible to modify the information associated to the license key. This allows you to transfer a license from one instance of Magento to another, to use the same license key in development and production, and so on.


How to convert my license key to the new licensing system?

Just install the latest version of the module you purchased. The license key will be automatically converted.


Can I transfer my license key to another instance of Magento?

Yes, if your license key is in the new format.

The procedure is done in several steps to protect you from license theft:

  • From the bakoffice of your first instance of Magento (the location of the license key depends on the module), click on the "Transfer license to another Magento instance" link;
  • Check the information and click on the "Send your request" button;
  • You will then receive an email at the address associated with the license key that will allow you to confirm or cancel the transfer request;
  • Once your transfer request has been confirmed, you can use the license key on your new Magento instance and click on the "Catch it for this Magento instance" link.

Can I use my license key on a development instance (or test / pre-production)?

Yes, after validation of the website URL by us, you can use your license key on a development instance.

If your license key is in the old format, please contact us.

If your license key is in the new format, do the following:

  • From the bakoffice of your development instance (the location of the license key depends on the module), specify your license key and save;
  • Under the license key, click on the link "This base url is used for development";
  • Check the information and click on the "Send your request" button;
  • You will then receive an email at the address associated with the license key that will allow you to confirm or cancel the license amendment request;
  • If you confirm your license amendment request, we will validate it within 48 hours;
  • Once your license amendment request is accepted, you will be able to use the module on your development instance.
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