Help
Frequently asked questions
Choose and order
Which module for my shipping fees?
Two families depending on your need: O’Pickup for pickup point delivery, Advanced Shipping for custom shipping fees. They work together.
Pickup point delivery or in-store pickup
Your customers choose their pickup point on a map, in the checkout. One module per network.
- Pickup pointI ship with Mondial RelayO’Pickup • Mondial Relay
- Pickup pointI ship with ColissimoO’Pickup • Colissimo
- Pickup pointI ship with ChronopostO’Pickup • Chronopost
- Pickup pointI ship with DPDO’Pickup • DPD
- In-storeMy customers pick up their orders in storeO’Pickup • Click & Collect
- PluginI use Hyvä CheckoutO’Pickup • Hyvä Checkout Compatibility
- PluginMy carrier needs a mobile numberO’Pickup • Mobile Phone
Custom shipping fees
Everything starts with Advanced Shipping, which is free: your shipping fees follow your own rules (weight, amount, destination, products…). Then add the plugin that fits your need.
- FreeMy needs are simpleAdvanced Shipping
- All-in-oneI want every featureAdvanced Shipping • Pro
- PluginI already use a third-party shipping moduleAdvanced Shipping • Universal Setting
- PluginI want to write my rules fasterAdvanced Shipping • Functions
- PluginI want to offer several carriersAdvanced Shipping • Unlimited Carriers
Not sure? Tell us what you need and we’ll point you to the right module.
Advanced Shipping is also available for OpenMage / Magento 1.
Which domain to enter when ordering?
Enter the domain name of your production store, for example www.my-store.com. The license is tied to it.
Your development, test and staging instances are included: no need to declare them.
Is payment secure?
Yes. You pay by card, through Mollie, a licensed payment provider, with your bank’s 3-D Secure authentication, or with your PayPal account. You can also pay by bank transfer, from your bank, with the details shown when you order.
Your payment details are entered with Mollie or PayPal: they are neither sent to Owebia nor stored on our store.
Download, install, update
Where do I download my module?
In your customer account: My account > My modules. You will always find the latest version of each module you bought.
On Magento 2, the easiest way is to install with Composer.
How do I install my module?
Each module comes with a README.md file at the root of the archive, with step-by-step installation instructions.
On Magento 2, we recommend Composer: it downloads the module and its updates, then you run the usual Magento commands.
Can I install it with Composer?
Yes, for all our Magento 2 modules. Free modules are on Packagist; paid modules are on our private repository repo.owebia.com, with the Composer credentials from your customer account.
Example with Advanced Shipping • Pro:
composer config repositories.owebia composer https://repo.owebia.com/ # Composer credentials: in your customer account on Owebia Store composer require owebia/magento2-module-advanced-shipping-pro php bin/magento cache:clean php bin/magento module:enable Owebia_SharedPhpConfig php bin/magento module:enable Owebia_AdvancedShipping php bin/magento module:enable Owebia_SharedLicense php bin/magento module:enable Owebia_AdvShipUnlimitedCarriersAddon php bin/magento module:enable Owebia_CustomCarriers php bin/magento module:enable Owebia_AdvShipUniversalSettingAddon php bin/magento module:enable Owebia_AdvShipFunctionsAddon php bin/magento module:enable Owebia_AdvancedShippingPro php bin/magento setup:upgrade php bin/magento setup:di:compile # Files the web server must be able to write (Unlimited Carriers) sudo chmod u+w,g+w app/code/Owebia/CustomCarriers/etc/config.xml sudo chmod u+w,g+w app/code/Owebia/CustomCarriers/etc/adminhtml/system.xml sudo chmod -R u+w,g+w app/code/Owebia/CustomCarriers/Model # Production mode only php bin/magento setup:static-content:deploy en_US
Are updates free?
Yes, with no subscription. New versions of the module you bought are included: download them from your customer account, or run composer update.
Licenses
How do licenses work?
A license covers one production Magento instance, whatever the number of websites or domains it runs. The domain entered when ordering identifies it.
The module fetches and checks its license by itself: no key to copy, nothing to configure.
What about development, test or staging?
It’s included in your license: your development, test and staging instances need no extra license.
What about several production stores?
You need one license per production Magento instance. Several websites or domains run by the same instance need only one.